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FPV Aces Terms and Conditions

FPV Aces Notices, Terms, and Conditions (6/13/2015)

FPV Aces is the online store owned and operated by FPV Aces sole proprietor company under the laws of the state of California, USA ("FPV Aces"). FPV Aces may update or change the below terms, conditions, policies, and notices at any time and without notice.

 

1.0 FPV Rules and Regulations

The use and operation of FPV radio equipment (such as UHF long range systems or video transmission equipment) in the USA and many other countries may require a license and some countries may forbid its use entirely. In the USA, you will need a "HAM" amateur radio license. It is your responsibility to ensure that the use of products you purchase from FPV Aces meet the requirements imposed by your government's rules and regulations for RF devices. Do not purchase products from FPV Aces if you are unsure of the government requirements or are not able to comply with them. FPV Aces cannot be held responsible for your actions under any circumstance, including but not limited to if you use products purchased from FPV Aces in violation of your government's regulations.

 

2.0 Warning Notice

You acknowledge that you fully understand the inherent danger and risks involved when operating multi-rotor and other models. Spinning propellers can cause severe injury.  Never work on your models with mounted propellers.

 

3.0 No Warrantee/Liability

FPV Aces provides no warranty of any kind for any of the equipment it sells or otherwise distributes and is not liable in case you cause injury to yourself and/or others or if you damage or destroy property with any of the products you purchased and/or otherwise received from FPV Aces.

 

3.1 Faulty Items

If an item you received from FPV Aces is deemed to have been faulty as determined in the sole discretion of FPV Aces ("Faulty Item"), FPV Aces may replace the Faulty Item only.  FPV Aces will not be liable for equipment that might have been lost and/or damaged as a result of the Faulty Item.  For example, if a video transmitter you received from FPV Aces is faulty and dies during flight causing you to loose your airframe, FPV Aces may replace the faulty video transmitter, but not any other equipment that might have been lost and/or damaged due to the faulty video transmitter.

 

3.2 Incorrectly Published Product Details

FPV Aces is not liable for any issues that may result from incorrectly published product details on the FPV Aces web site (www.fpvaces.com).

 

4.0 Returns

Please see FPV Aces Return Policy.

 

5.0 Shipping Terms and Conditions

5.1 You accept USPS, UPS, FedEx and all other mail carriers FPV Aces offers ("Mail Carrier(s)") as reliable mail carriers and FPV Aces' carriers of choice.

If you select "Free Shipping" or USPS mail service, FPV Aces will send your packages with United States Postal Service ("USPS"). Depending on the type of USPS service you choose (First Class, Priority Mail, or Express Mail) the package may show receipt by the USPS, but may not show any tracking information after it was received by the USPS. Even mail service types that typically provide full tracking information to your location may sometimes not show any information beyond the USPS receiving the package. FPV Aces has no influence or control over the internal processes of Mail Carriers or the local postal system of your country. FPV Aces can not be held liable for any mistakes made by a Mail Carrier or your local country's postal service.  FPV Aces strongly advises against using USPS for orders going to locations outside the USA.

5.1.1 Shipping insurance

When FPV Aces sends your order with any Mail Carrier, the delivery is not 'insured'. We offer optional shipping insurance during the check out process. See FPV Aces' Optional Shipping Insurance Rules to see what this insurance covers.

5.1.2 Signature requirements

None of the mail services offered by FPV Aces require a signature on delivery of your package. Only in certain cases and in the sole discretion of FPV Aces will a signature be required.

5.2 Lost packages

If the tracking information for your package shows receipt by any of FPV Aces mail carriers, FPV Aces is not responsible if your package never arrives at your location. No refunds will be provided if your package is lost in the mail system either in the USA or in your destination country. Almost all packages sent by FPV Aces reach their recipient.

5.3 Backordered items

If your order contains items that are 'backordered' or 'out of stock', your entire order will be held until the backordered item(s) come(s) into stock. All orders ship complete. Partial shipments are only available under certain conditions and in the sole discretion of FPV Aces. Items of your order that are not on backorder will be held in reserve for you so that no previously purchased item runs out of stock while we wait on the backordered item(s).

5.4 Mail service delays

In rare cases and depending on your ship to address, it can take much longer than indicated for a package to reach you and independent of the mail service you chose during check-out. The delivery time frames provided are averages for most mail pieces. FPV Aces is not responsible if a Mail Carrier or your local country's postal service delays the arrival of your package due to custom holds or other issues. FPV Aces does not provide refunds in case your package is delayed.

 5.5 Customs, Duties, and "Return to Sender" Packages

For orders shipped outside the USA, you are solely responsible for any and all import duties your local customs office may impose on your order. If a package is returned to FPV Aces due to the Mail Carrier's inability to collect customs duties or deliver the package to your provided ship-to address, FPV Aces will not refund shipping costs when and if the package is returned to FPV Aces.

5.6 No Freight Forwarding Addresses 

We do not allow orders to be shipped to freight forwarding addresses. We plan to ship internationally to almost any country in the world.  Please contact us to request international shipping.

5.7 No Hotel Addresses or PO Boxes

We do not allow orders to be shipped to hotels. or PO Boxes.  Please provide a permanent street address. 

 5.8 Canceled Order Refunds

All orders that are declined by us due to violation of any of our shipping rules are automatically voided with your method of payment and cancled.

 5.9 Time to Ship

Orders placed with FPV Aces usually take at least 3 business day to leave our warehouse from the time your order is placed. "Overnight" and other expedited forms of shipping are calculated from the point in time that a FPV Aces Mail Carrier receives an order from our warehouse after processing.